Cozumel ferry from Playa del Carmen
Where the ferry leaves, how long the crossing takes, which companies run it and where to book.
Checked October 11, 2026
Where it leaves
The ferries leave from the maritime terminal on Calle 1 Sur at Quinta Avenida, on the beachfront. From Aldea Thai it is about a 20 minute walk by the building's figure, or 25 minutes (about 1.1 miles via Quinta Avenida) on Google Maps, measured 10 October 2026. The crossing takes about 45 minutes. Xcaret suggests arriving 30 minutes before departure, and earlier with checked luggage.
Ultramar
Buy an open ticket online, valid for six months, then assign a departure time on its reservations site. Questions go to its customer service on WhatsApp or email.
Winjet
Book through "Reserva Ahora" on its site: card online, card or cash at the ticket window. Its Playa office is on Calle 1a Sur, Local 3, Edificio Molcas, open Monday to Friday 08:30 to 18:30. On 10 October its timetable showed 14 departures from Playa between 08:00 and 22:00. Times change without notice, so check the live timetable.
Xcaret Xailing
Buy one way or round trip on Xcaret's site or at the Playa del Carmen terminal. Customer service answers daily from 07:00 to 22:00, Quintana Roo time.
Flying into Cozumel
Cozumel's airport (CZM) is on the island, so a flight there still needs the ferry to reach Playa. For most visitors Cancun is the simpler gateway.
Questions
How long is the crossing?
About 45 minutes, per Xcaret.
How far is the pier from Aldea Thai?
About 20 to 25 minutes on foot, about 1.1 miles via Quinta Avenida.
Which companies run it?
Ultramar, Winjet and Xcaret Xailing.
Can I buy tickets at the terminal?
Xcaret sells there, and Winjet has a ticket window that takes card or cash. Ultramar sells open tickets online.
How early should I arrive?
Xcaret recommends 30 minutes before departure, and earlier with checked luggage.
More guides
5th Avenue, Playa del Carmen: a walking guide
A map of 5th Avenue, walking times from the building and what to find block by block. Three minutes on foot.Cancun airport to Playa del Carmen: bus, van, taxi or car
Four ways to get from Cancun airport to Aldea Thai in Playa del Carmen, with times and what to check before you book.Where to eat near Mamitas Beach
The owner's short list near Aldea Thai: breakfast and coffee, dinner, and one table on the sand.
Stay a short walk away
Penthouse 315 at Aldea Thai sleeps 10, with a private heated rooftop pool and ocean views, a 1-minute walk (about 230 ft) from Mamitas Beach. The penthouse is also for sale.